The Story Begins
Ben runs a 12-person agency. SOPs were in Notion, contracts in Drive, training in Dropbox, task instructions in Slack.
Screenshot: Small Business Operations getting started
The Breaking Point
The breaking point: a team member left- and half the company's knowledge walked out the door.
Screenshot: The challenge
The Shift with Kiori
Ben moved everything to Kiori. Now SOPs, processes, checklists, and training materials live in one searchable brain. New hires ask Kiori instead of asking Ben.
Screenshot: Kiori solution
The Outcome
Operations became effortless. Knowledge stayed. The business could finally scale.
—Operations became effortless.
—Knowledge stayed.
—The business could finally scale.
Screenshot: Results dashboard